Policies 2017-11-07T12:01:08+00:00

Shipping, Refunds  & Returns

Warranties

All products we supply are covered by a full Manufacturers warranty. Warranty returns must contain a copy of our invoice for the goods and must be returned to us in person or by pre-paid Registered Mail. Warranty returns for Scuba regulators, octopus and BCD’s must also contain copies of annual service invoices.

Invoices and Taxes

All prices are quoted in $AUD & include GST. Tax invoices itemising GST will be sent with all products. All prices are accurate at the date of publishing. We reserve the right to change prices without notice customer will be contacted & informed of any price changes.

Returns Policy

Returns of saleable goods must be within 14 days of receipt of the goods. Such returns will only be accepted if authorised by a DiversWorld representative and freight must always be prepaid by the customer. Goods must be returned in new condition & in the original packaging & must contain a copy of the original invoice. Please choose carefully as we do not offer refunds, but will gladly exchange for equal value or upgrade.

Freight Policy

Freight is a minimum of $15 AUD to destinations in mainland Australia and Tasmania only. Customer will be contacted if any further freight charges are incurred. All goods shipped do not include insurance unless at customers request. We advice if a customer wants insurance they should contact us for any further charges. We only ship Goods out Monday to Friday. We usually use one of the following freight options: – Fastway – Australia Post

Privacy Policy

Any information gathered on this website is used for shipping purposes only. We will not sell or give out anyone’s information.

Items out of stock

Occasionally items may be out of stock. We shall advise clients of any items out of stock before shipping.

Online ordering

Orders are processed prior to 1:00 pm EST. daily and providing all items are in stock, your order will be processed. We will contact you if there are any queries.

For phone orders only

Telephone 07 4041 4004 10.00 am – 5.00 pm Monday to Friday (Not including public holidays) Eastern Australian Standard time [+ 10hrs GMT]